Compressor does not come on when the inflate button is pushed.
| CAUSE | ACTION |
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Wired incorrectly.
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Review wiring per installation guide.
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Blown fuse.
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Replace fuse.
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Faulty compressor.
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Connect directly to battery through fused wire to verify that it isn’t a wiring problem.
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Call Tech Support at 1-800-248-0892, ext 2 if compressor is faulty or the actions do not work
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Gauges are not accurate to a tire gauge or other gauge.
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No problem. Expect a difference of 10%. Scale is intended as a reference only. Ride and handling is the measure for correct pressure.
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Compressor comes on, but pressure does not build.
| CAUSE | ACTION |
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Air line not attached to air bags, loose air line, or leak in system.
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Trace all air lines and observe connections for faults. Leak check.
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Faulty compressor.
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Connect directly to battery through fused wire to verify that it isn’t a wiring problem.
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Call Tech Support at 1-800-248-0892, ext 2 if compressor is faulty or the actions do not work
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Compressor comes on by itself and will not shut off by itself.
| CAUSE | ACTION |
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Wired incorrectly.
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Review wiring per installation guide.
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Blown fuse.
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Replace fuse.
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Faulty compressor.
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Connect directly to battery through fused wire to verify that it isn’t a wiring problem.
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Call Tech Support at 1-800-248-0892, ext 2 if compressor is faulty or the actions do not work
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Fits open coil springs, front or rear.
| CAUSE | ACTION |
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Wired incorrectly.
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Review wiring per installation guide.
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Blown fuse.
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Replace fuse.
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Faulty compressor.
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Connect directly to battery through fused wire to verify that it isn’t a wiring problem.
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Call Tech Support at 1-800-248-0892, ext 2 if compressor is faulty or the actions do not work
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Push switch to left and air does not go into the correct gauge or air bag.
| CAUSE | ACTION |
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Wired incorrectly.
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Review wiring per installation guide.
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Blown fuse.
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Replace fuse.
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Faulty compressor.
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Connect directly to battery through fused wire to verify that it isn’t a wiring problem.
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Call Tech Support at 1-800-248-0892, ext 2 if compressor is faulty or the actions do not work
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Horizontal cut in the side of the air bag. Bag leaks.
| CAUSE | ACTION |
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Air bag bottomed out. Rubber flex member was pinched between two ends of air bag. Insufficient pressure in air bags for load.
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Replace air bag and increase pressure. Work your way down to desired result. For motorhomes, start at 100 psi.
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Air bag bottomed out. Air bag is suspension limiter in compression.
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Add or adjust jounce bumper for full contact before air bag bottoms out, especially for 4WD vehicles.
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#1 cause of air bag mutilation is insufficient pressure for load or use.
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Consider adding a on-board air compressor system for convenient air pressure adjustment.
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Insufficient pressure in air bags for amount of suspension travel.
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Must increase pressure when more suspension travel is needed.
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Other cut on air bag.
| CAUSE | ACTION |
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Road Debris
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Replace air bag.
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Insufficient clearance around air bag and is cut by object attached to vehicle.
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Move object out of the path of the air bag. Must have a minimum of 1/2″ clearance around bag. Replace air bag.
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Flex member rolled into mounting hardware. Improperly installed.
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Correct the installation and replace the air bag.
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Rub mark on air bag. Bag leaks.
| CAUSE | ACTION |
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Road Debris
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Replace air bag.
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Insufficient clearance around air bag.
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Check for alignment and adjustment of air bag to frame or tire. Re-adjust away from frame or tire. Also check for clearance to brake cable, etc.
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Some kits call for a minimum clearance between frame and tire. Check installation guide.
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Call Tech Support at 1-800-248-0892.
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Air bag is melted.
| CAUSE | ACTION |
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Not shielded from exhaust system. Possible incorrect installation.
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Install heat shield kit. Replace air bag. Call Tech Support for heat shield kit.
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Air Spring will not inflate.
| CAUSE | ACTION |
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Air is leaking out too fast due to a massive leak.
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Make sure all air line connections are ok especially at air bag fitting.
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Inspect entire length of air line for damage or melted air lines. Replace as necessary.
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Check air bag for massive leak or hole.
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Call Tech Support at 1-800-248-0892 if the actions do not work.
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Air spring will not hold air (more then 2-3 psi/week).
| CAUSE | ACTION |
| Check to make sure the schrader valve is tight. |
Flex member is pulled away form the crimp.
| CAUSE | ACTION |
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Ends of air bag are not parallel causing uneven stress in extension. Poor installation.
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Adjust air bag. Replace air bag.
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Possible defective air bag.
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Call Tech Support at 1-800-248-0892.
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Over-extended air bag during rough driving.
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Add suspension limiting straps if necessary.
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Leak in system.
| CAUSE | ACTION |
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Hose may be crimp, pinched, kinked, cut, or burst. Connections may not be secure, etc.
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If there is a small leak in the air system, it may be necessary to use a spray bottle with a water and soap solution to find it.
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Leak at the air line fitting.
| CAUSE | ACTION |
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Air line fitting not tight enough.
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Tighten air fitting 1/4 to 1/2 more turns.
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A piece of air line which has not been cut off square at the end.
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Remove air pressure from system and re-cut air line tube and ensure it has a square end.
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Air line is not completely pushed in.
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Push air line into the air fitting so it is secure.
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Loose valve core in air fitting.
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Tighten valve core
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Brackets are bent or broken, and or bracket to frame bolts are broken.
| CAUSE | ACTION |
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Air bag bottomed out from low pressure.
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Increase pressure, replace or repair brackets and/or bolts. Use Grade 8 bolts only.
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Air bag bottomed out from maximum suspension travel in compression.
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Remove air pressure from system and re-cut air line tube and ensure it has a square end.
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Air bag bottomed out due to incorrect installation. Brackets are too close.
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Review installation guide or call Tech Support for correct mounting height. Adjust installation as necessary.
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Lower bracket has moved away from the axle towards the end of the leaf spring.
| CAUSE | ACTION |
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Suspension over-travel which causes “hook” of lower bracket to bend up and detaches it from axle U-bolt or spring retainer. Over-travel could be the result of incorrect installation. See section on four wheel driving.
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Review installation guide or call Tech Support for correct mounting height. Adjust installation as necessary. Add suspension limiting straps if necessary to limit travel in extension. R&R lower bracket as necessary.
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